ru77 Terms & Conditions — Please Read Before Playing

1. Introduction and Acceptance

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "You") and ru77 ("ru77", "the Platform", "We", "Us") governing your access to and use of the ru77 website, mobile application, and all gaming and betting services offered through the platform. By creating an account on ru77 or using any feature of the platform, you confirm that you have read these Terms in full and agree to be legally bound by them.

If you do not agree with any part of these Terms, you must not register an account on ru77 and must cease using the platform immediately. ru77 reserves the right to amend these Terms at any time. Continued use of the platform after any amendment constitutes acceptance of the revised Terms. It is your responsibility to check these Terms periodically for updates.

2. Eligibility

To register and maintain an account on ru77, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. ru77 operates an adults-only gambling service and strictly enforces the minimum age requirement. ru77 may request identity documents at any time to verify your age, and will suspend accounts pending age verification.
• You must be accessing ru77 from a jurisdiction where online gambling is not prohibited by applicable law. It is your sole responsibility to determine whether online gambling is lawful in your jurisdiction before registering.
• You must register your account using accurate, complete, and truthful personal information. You must keep your registration details up to date. Providing false information is grounds for immediate account suspension.
• You must not be listed on any self-exclusion programme or have previously been excluded from ru77 for breach of these Terms or for any other reason.
• You must not be acting on behalf of another person or operating as a professional gambler for commercial purposes through the ru77 platform.

3. Account Registration and Management

Each player is permitted to hold only one ru77 account. The creation of multiple accounts by the same individual is strictly prohibited. Where ru77 identifies that a player holds more than one account — whether registered under the same name, address, device identifier, payment method, or IP address — all accounts will be suspended and any balances or winnings in those accounts may be forfeited.

You are responsible for all activity that occurs under your ru77 account. If you suspect that your account credentials have been compromised, you must notify ru77 customer support immediately. ru77 will not be liable for any losses you suffer as a result of a third party gaining access to your account where you failed to take reasonable steps to protect your credentials.

4. Deposits

Deposits to your ru77 account must be made using payment methods accepted by ru77. Currently accepted methods for Bangladesh players include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The minimum deposit amount is ৳500. ru77 does not accept cash deposits or deposits made on behalf of the account holder by a third party.

• Deposits must be funded from a payment method registered in your own name. The use of payment methods belonging to another person is prohibited and may constitute fraud.
• ru77 reserves the right to impose deposit limits on individual accounts for responsible gaming purposes. Mandatory deposit limits apply to players who have activated self-imposed limit controls in their account settings.
• ru77 does not charge fees for standard deposits. However, your bank, mobile money provider, or card issuer may apply their own transaction fees, which are outside ru77's control.
• Deposits made in error cannot be reversed once they have been credited to your ru77 account. If you believe a deposit has been credited incorrectly, contact ru77 customer support immediately with full details of the transaction.

5. Withdrawals

Withdrawals from your ru77 account are subject to identity verification. Before your first withdrawal is processed, you must complete KYC (Know Your Customer) identity verification by submitting the documents requested by ru77. These typically include a government-issued photo identification document and proof of address. ru77 may request additional documentation for high-value withdrawals.

Withdrawal requests are processed to the same payment method used for the deposit where possible. If a withdrawal cannot be returned to the original deposit method, ru77 will contact you to arrange an alternative. Withdrawals may only be made to payment methods registered in the account holder's own name.

• Standard withdrawal processing times are within 5 minutes for bKash and Nagad transactions. Processing times for other payment methods may vary.
• Withdrawals of bonus funds are not permitted until the applicable wagering requirement has been met in full. Real money winnings generated from bonus wagering may be withdrawn subject to the standard withdrawal conditions above.
• ru77 reserves the right to delay processing of withdrawal requests pending satisfactory completion of any outstanding identity verification requirements or pending investigation of suspected fraudulent activity.
• ru77 does not charge withdrawal fees. Any fees applied by a player's bank, mobile money provider, or card network are outside ru77's control and are the player's responsibility.

6. Bonuses and Promotions

All bonuses, free spins, cashback offers, and other promotional rewards (collectively "Promotions") offered by ru77 are subject to specific terms applicable to each Promotion. These terms — including the wagering requirement (rollover), minimum qualifying deposit, eligible games, time limit, and maximum withdrawal — are published in the individual promotion detail pages on the ru77 website. In the event of any conflict between these general Terms and the specific terms of an individual Promotion, the specific Promotion terms shall take precedence.

ru77 reserves the right to amend, suspend, or withdraw any Promotion at any time without prior notice. Promotions may not be combined unless explicitly stated in the promotion terms. ru77 reserves the right to withhold or withdraw a Promotion from any player who is found to be abusing the promotion system, including through the use of multiple accounts, exploitation of promotion mechanics, or collusion with other players.

7. Prohibited Conduct

The following conduct is strictly prohibited on ru77 and may result in immediate account suspension, forfeiture of balances, and permanent exclusion from the platform:

• Creating more than one account, using another person's account, or otherwise misrepresenting your identity to ru77.
• Using automated software, bots, scripts, or any technology designed to gain an unfair advantage over the platform or other players.
• Exploiting errors, glitches, or loopholes in ru77's software, payment processing systems, or promotional structures. Any winnings arising from such exploitation may be voided.
• Engaging in any form of money laundering or using ru77 to process the proceeds of any illegal activity. ru77 has an obligation to report suspicious financial activity to the relevant authorities.

8. Responsible Gaming

ru77 is committed to promoting responsible gaming. We provide the following tools to all account holders to help manage their gaming activity: deposit limits (daily, weekly, monthly), session time limits, cooling-off periods, and self-exclusion. These tools can be activated in your account settings at any time. Once a self-exclusion has been activated, ru77 will not accept new bets or deposits from the excluded account for the duration of the exclusion period.

ru77 reserves the right to impose mandatory responsible gaming controls on any account where it identifies signs of problem gambling. This may include imposing deposit limits, requiring a cooling-off period, or suspending the account pending a welfare assessment. 21+ only. Gambling involves financial risk.

9. Intellectual Property

All content on the ru77 platform — including software, text, graphics, logos, icons, and game content — is the property of ru77 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes only. This licence does not grant you any right to:

• Reproduce, distribute, publicly display, or create derivative works from any ru77 content without prior written permission.
• Reverse engineer, decompile, or otherwise attempt to extract source code from ru77's software or platform infrastructure.
• Use ru77 trademarks, brand names, or logos for any commercial purpose or in a manner that implies endorsement by ru77 without express written consent.

10. Limitation of Liability

To the maximum extent permitted by applicable law, ru77 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to: loss of winnings as a result of a technical malfunction, platform downtime, third-party payment processing failures, or any other cause beyond ru77's reasonable control.

ru77's total liability to you for any claim arising under these Terms shall not exceed the total amount deposited by you into your ru77 account in the thirty (30) days preceding the event giving rise to the claim. Nothing in these Terms shall limit or exclude ru77's liability for fraud, death, or personal injury caused by ru77's gross negligence.

11. Governing Law

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable laws. Any disputes not resolved through ru77's internal dispute resolution process will be subject to the exclusive jurisdiction of the courts of the relevant territory. ru77 operates under a commitment to fair play and transparency and will engage in good faith with any legitimate player dispute.

12. Amendments to These Terms

ru77 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, ru77 will notify registered players by posting the revised Terms on the ru77 website with an updated effective date. It is your responsibility to review these Terms periodically.

Your continued use of the ru77 platform after any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any revised Terms, you must cease using the platform and may request the closure of your account at any time by contacting ru77 customer support.

13. Contact and Support

For all account, payment, and gaming enquiries, please contact ru77 customer support. Support is available 24 hours a day, 7 days a week. Our support team can assist with account verification, deposit and withdrawal queries, bonus questions, technical issues, and responsible gaming requests. You can reach us at [email protected] — please note that this is displayed as plain text for security reasons and is not a clickable mailto link.

14. Severability

If any provision of these Terms & Conditions is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, such provision shall be deemed severed from these Terms to the minimum extent necessary and shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

These Terms & Conditions, together with the Privacy Policy, Responsible Gaming Policy, and any applicable individual Promotion terms, constitute the entire agreement between you and ru77 with respect to your use of the platform and supersede all prior agreements, representations, and understandings.